Quick product delivery

YOUR INDICATED ADDRESS


When ordering from www.thermowave.lt, we deliver throughout Lithuania. Your ordered items will be delivered by our partner, DPD Lietuva.
in 1 business day (if payment is processed before 13:00);
in 2 business days (if payment is processed after 13:00).
Orders are not delivered during weekends. Shipments are presented to every Lithuanian city/town from 8:00 to 16:00. You will be informed of approximate delivery time and shipment number by SMS message. During holidays and deliveries to countryside villages, shipments might require 7 business days.

 

COST OF DELIVERY


Delivery costs for Lithuania – 3,00Eur (an additional 20,00Eur is charged for deliveries to Curonian Split). If total order (after discounts) equals 50,00Eur or more, delivery is free (except to Curonian Split). Paying cash at the time of delivery does not incur an extra charge.

 

DELIVERY CONDITIONS


Choose your delivery address: to your work location, to your home, or other. You are required to provide the following details: First and Last name, Delivery address, Telephone number, e-mail address, and other notes necessary for fulfillment of delivery (ex. Code to door, security, etc.)
In order to receive a receipt, choose the type of person as „legal“ and fill-in the company‘s information.

 

ACCEPTANCE OF GOODS



When accepting your ordered goods, check the package‘s condition and sign the transmission document. If you notice damage to the package, inform the courier immediately and take a photograph (send to email address: eshop@thermowave.lt). Please ask in the message to fill-out a package damage report. Accepting the order and signing the transmission document without any comments, the delivery is considered to be on-time and in order. Without these actions, we do not take responsibility for damaged goods if there is reason for damage, if there is a factory defect, and if damage to the package was evident during your inspection.

If you decide to pay cash for your order, make sure that at the time of delivery you have the correct amount. Payments up to 1000Eur can be made to the courier. If your order‘s total sum is greater than 1000Eur, you will not be able to pay cash for your order at the time of delivery.

 

OTHER INFORMATION


Your order is shipped after an agreement of delivery by telephone. Order confirmation and status will be sent to your indicated email address.
Acceptance of goods is limited to payer or another person, who has been designated on the order form and provides identification. Please retain the receipt, which is delivered by the courier. This receipt is required for returns.
For more information about delivery conditions, please call telephone number +370 626 40783 or email eshop@thermowave.lt.