We currently ship to all EU countries, US and Canada from this website. Be sure your regional settings are correct in order to ship to your location. To change your settings please click on the country flag in the header at the top of this page
COST & TIME OF SHIPMENT
|Country||Standart delivery (3-5 working days)||Free shipping threshold||Express delivery (1-2 working days)|
Choose your delivery address: to your work location, to your home, or other. You are required to provide the following details: First and Last name, Delivery address, Telephone number, e-mail address, and other notes necessary for fulfillment of delivery (ex. Code to door, security, etc.)
In order to receive a receipt, choose the type of person as „legal“ and fill-in the company‘s information.
ACCEPTANCE OF GOODS
When accepting your ordered goods, check the package‘s condition and sign the transmission document. If you notice damage to the package, inform the courier immediately and take a photograph (send to email address: firstname.lastname@example.org). Please ask in the message to fill-out a package damage report. Accepting the order and signing the transmission document without any comments, the delivery is considered to be on-time and in order. Without these actions, we do not take responsibility for damaged goods if there is reason for damage, if there is a factory defect, and if damage to the package was evident during your inspection.
- Business days are Monday through Friday, excluding holidays.
- You may be charged for handling fees and taxes as your order passes through customs.
Any charges on a parcel must be paid by the person receiving the parcel. Thermowave has no control
over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order,
so you are not surprised by charges you were not expecting.
For more information about delivery conditions, please call telephone number +370 626 40783 or email email@example.com.